WHAT WE DO WITH YOUR INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we may also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates (such as Limited Edition boxes so that you don't miss out on anything exciting!).
We may also use information we hold about you for use in the following ways;
To ask for information if you report a problem with our website.
To keep details of any transactions and purchases made through our site, and the fulfilment to carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
To ask you to fill in surveys for research purposes - but you do not have to complete them.
To keep details of your visit to our site.
We may keep a record of the correspondence if you contact us.
We do not provide any information about identifiable individuals to our advertisers or potential advertisers, but we may provide aggregate information (for example, 350 women in the UK have clicked on their advert). We may also use aggregate information to help advertisers reach their target audience.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We may disclose your information if we are under a duty to do so in order to comply with any legal obligation, or to protect the safety, property, or rights of Lovely box Limited. Or to our customers or other parties. This includes exchanging information for the purposes of credit risk reduction or fraud protection.
Our ecommerce is hosted on Subbly. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Subbly's data storage, databases and the general application.
If you choose a direct payment gateway to complete your purchase, then Subbly may store your credit card data. For more insight, you may also want to read Subbly's Terms of Service.
THIRD-PARTY SERVICES AND THIRD PARTIES
We may disclose your personal information to any member of our group. This means our subsidiaries, holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. If Lovely box UK Ltd or its assets are acquired by a third party, personal data held about it's customers may be one of the transferred assets.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted. Please read Crate Joy's or the payment providers Terms & Conditions for more information regarding payment security. Although no method of transmission over the Internet or electronic storage is 100% secure, we use payment systems as offered through Crate Joy that follow all requirements and implement additional generally accepted industry standards.
IP Addresses and Cookies
We may collect information about your computer, such as your IP address, browser type and operating system. This is for administration purposes and to report aggregate information to advertisers or brand partners. This is statistical data detailing the browsing actions and patterns of our users, which does not identify any individual.
Where you have a password which enables you to access certain parts of our site or login to an account, you are responsible for keeping this password confidential. We ask that you do not share the password with anyone.
The transmission of information via the Internet is unfortunately not completely 100% secure. We will always do our best to protect your personal data and information, but we cannot guarantee the security of your data transmitted to our website; any transmission of data is at your own risk.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country, and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
The Data Protection Act 1998 gives you the right to access information held about you. Any request for details of the information we hold about you, may be subject to £10 fee to cover our admin costs.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at: email@example.com